24/7 call answering and automatic text replies means you’ll never miss an important customer
"With Numa, every customer gets an accurate response. Nothing slips through the cracks."
Numa handles calls while you assist other customers – even answering common questions, directing callers to your online shopping site, and offering to switch conversations to text.
Numa's easy-to-implement contactless pickup option lets customers coordinate their arrival by phone call or text message, without disrupting your staff or tying up your phone line.
After-hours? Lunch breaks? Handling an unexpected rush? Or even just the occasional well-deserved day off? Numa always has your back when you can't answer the phone.
Your customers are many times more likely to see your text message vs. pick up a phone call. And 78% prefer the convenience of texting vs. calling a business. With Numa, you can offer both.
Numa works with the phone lines, computers, and mobile devices you have already. An easy interface means no staff training required. If you can text, you'll be happy with Numa!