The Better Answers Blog

Thoughts and perspectives about how innovation in telephony is changing everyday business.
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How to Enable Text to Landline for Your Business Phone

Enabling two-way text messaging isn’t a “nice to have” business feature anymore. Customers expect and prefer to text your business over the dreaded game of business phone tag.

Answering Service Pricing Guide: How to Calculate Your True Cost

How much do answering services cost? This guide to pricing and features will help you cut through the noise to discover the best solution for your business.

How Appointment Scheduling Software Works: Your Guide to Seamless Booking

Unsure whether appointment scheduling software can work for your business? Discover the benefits and features that will save you hours each week.

5 Virtual Salon Receptionist Solutions You Never Knew You Needed

Are you losing clients because you can’t pick up the phone? These five virtual salon receptionist solutions will help you serve more clients.

Never Lose Another Customer With Call Overflow Solutions

Struggling to keep up with inbound calls? These 5 call overflow solutions will support your staff and prepare your business for unexpected rises in calls.

6 Ways HVAC Answering Services Can Slash Your Resource Costs

Struggling to manage ebbs and flows in customer calls? Discover actionable ways to use HVAC answering services to cut costs and generate more business.

What Is Call Diversion? How to Redirect Your Incoming Calls

Staffing your small business to catch every incoming call is unrealistic. Instead, set up call diversion.

Automate Your Medical Office With a Physician Answering Service

Struggling to manage incoming calls to your medical practice? Physician answering services can help you manage peak call times and free receptionists to focus on serving patients.

The Best Receptionist Software and Equipment to Boost Efficiency

The right software and equipment can skyrocket output and efficiency for your receptionist staff. Here are the best tools for the modern receptionist.